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Knowledge base
GENERAL
Getting Started
9
How Do I Register For An Account To Start Shopping?
How Do I Make a Purchase On LamboPlace?
What Are The Payment Methods Supported By LamboPlace?
Do We Charge Delivery Fees ?
How Do I Return My tem?
See all 9 articles
Get In Touch With Us
4
How Can We Make It Better For You?
Yes, We’d Love To Hear It From You
Can I Chat To A Real Person?
Join us and start selling at LamboPlace
Getting Started-old
0
MY ACCOUNT
General Tasks
3
I Forgot My Password And I Can't Login To My Account.
How To Manage My Address
Where To View My Orders?
Security & Safety
2
How Secure Is Your Account With Us ?
Is It Safe To Shop At LamboPlace?
Account Safety-obsolete
0
RETURNS AND REFUND
FAQ
4
Received a faulty / damaged / wrong item
Refund Policy
How Do I Return My Item and Refund?
Return Policy
Forms
3
Online Refund Request Form
Order Cancellation Request Form
Vendor Request Form
Return Policy-obsolete
0
Product Returns-obsolete
0
Refund Policy-obsolete
0
ORDERS
Changes In Order
2
CHANGES ON ORDER You changed your mind on your order
CHANGE ORDER DETAILS. Can I change order details after the order is placed ?
Cancellation Of Order
0
Pending Order Status
1
PENDING ORDER STATUS I couldn't proceed with payment and my order status is Pending. How do I proceed?
Bulk Purchase
1
How do I purchase in bulk?
Order Exchange
1
CAN I EXCHANGE We’re sorry
How Do I Order
1
HOW DO I ORDER ? Let’s help you get started
Successful Order
1
HOW DO I KNOW IF MY ORDER IS SUCCESSFUL? Let’s check on it
Missing Items In My Order
1
MISSING ITEM IN MY ORDER Not cool! We are sorry we got it wrong
Adding Item to An Order
2
ADDING ITEM INTO ORDER Can I add item after placing an order ?
WHY I CAN'T ADD MORE? I can't add item into my order cart
PAYMENTS
Payment Error
1
PAYMENT ERROR Are you experiencing error messages on your payment page ?
Payment Declined
1
PAYMENT DECLINED Oh no! Let’s figure it out.
Payment Status
2
Payment Failed, But Account Balance Deducted?
Payment Status - Defer Update
Payment currencies
1
PAYMENT CURRENCIES What currencies do we use
Payment Policy
1
LamboPlace Payment Policy
Razer Policy
1
MOLPay Privacy Policy
Razer Payment
2
MOLPay Payment Gateway
MOLPay Payment Flow
SHIPPING AND DELIVERIES
General
2
When will I Receive My Order?
Which Location Do We Deliver?
Deliveries
0
PRODUCTS
Product Availability
1
BRING IT BACK Oh no! You want it but it’s no longer available
Damaged / Faulty / Wrong Products
0
Out Of Stocks
2
PRODUCT OUT OF STOCK You missed it!
CAN I PURCHASE AN OUT OF STOCK ITEM? Looks like you really want to have it
REWARD PROGRAM
General
2
What is Lamboplace Reward?
WHAT IS LamboPoints ? Earn loyalty points while shopping at LamboPlace