Getting Started 13

• How Do I Register For An Account To Start Shopping?
• How Do I Make a Purchase On LamboPlace?
• What Are The Payment Methods Supported By LamboPlace?
• Do We Charge Delivery Fees ?
• How Do I Return My Item?

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Get In Touch With Us 6

• How Can We Make It Better For You?
• Yes, We’d Love To Hear It From You
• Can I Chat To A Real Person?
• Join us and start selling on LamboPlace
• How do I contact LamboPlace Customer Service Support Team?

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Getting Started on LamboPlace 1

• How Do I Register For An Account To Start Shopping?

General Tasks 15

• I Forgot My Password And I Can't Login To My Account
• How To Manage My Address
• Where To View My Orders?
• Can I register Lambo account using oversea number
• How many items can I buy in a single order?

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Security & Safety 2

• How Secure Is Your Account With Us ?
• Is It Safe To Shop At LamboPlace?

Account Safety-obsolete 0

FAQ 10

• Received a faulty / damaged / wrong item
• Refund Policy
• How Do I Return My Item and Refund?
• Return Policy
• LamboPlace Refund Method

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Forms 4

• Online Refund Request Form
• Order Cancellation Request Form
• Vendor Request Form
• How to-LamboPlace Return & Refund Request ( Web version)

Return Policy-obsolete 0

Product Returns-obsolete 0

Refund Policy-obsolete 0

Changes In Order 4

• CHANGES ON ORDER You changed your mind on your order
• CHANGE ORDER DETAILS. Can I change order details after the order is placed ?
• Check Your Order Status
• My Wishlist

Cancellation Of Order 2

• Can I cancel my order?
• Why is my order cancelled?

Pending Order Status 1

• PENDING ORDER STATUS I couldn't proceed with payment and my order status is Pending. How do I proceed?

Bulk Purchase 1

• How do I purchase in bulk?

Order Exchange 1

• CAN I EXCHANGE We’re sorry

How Do I Order 2

• HOW DO I ORDER ? Let’s help you get started
• Can I check out multiple products together?

Successful Order 1

• HOW DO I KNOW IF MY ORDER IS SUCCESSFUL? Let’s check on it

Missing Items In My Order 2

• MISSING ITEM IN MY ORDER Not cool! We are sorry we got it wrong
• What if my order has arrived incomplete; pieces are missing?

Adding / Remove Item in An Order 3

• ADDING ITEM INTO ORDER Can I add item after placing an order ?
• WHY I CAN'T ADD MORE? I can't add item into my order cart
• Is an item reserved / booked after I added to the Cart?

Payment Error 1

• PAYMENT ERROR Are you experiencing error messages on your payment page ?

Payment Declined 1

• PAYMENT DECLINED Oh no! Let’s figure it out.

Payment Status 12

• Payment Failed, But Account Balance Deducted?
• Payment Status - Defer Update
• How to make a payment with PROMO CODE / VOUCHER CODE
• How to Make a Payment
• I forgot to apply my voucher. Can i use a voucher on my existing order?

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Payment currencies 1

• PAYMENT CURRENCIES What currencies do we use

Payment Policy 1

• LamboPlace Payment Policy

Razer Policy 1

• MOLPay Privacy Policy

Razer Payment 2

• MOLPay Payment Gateway
• MOLPay Payment Flow

Lambo Wallet 8

• What is Lambo Wallet and how do I use it?
• How to check-out using Lambo Wallet
• How do I top up Lambo Points / Lambo Wallet
• How to Make a Payment by Using Lambo Points / LamboPay eWallet
• What if my LamboPay top-up failed or amount not reflected?

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Voucher T&C 4

• LamboPlace terms and conditions for Voucher/Promo code
• My order has cancelled due to payment failure & I can't reuse the same Promo Code
• My voucher code has expired. Can LamboPlace replace it?
• How do I find promotions on LamboPlace?

0% Interest Free Installment Plan 2

• ShopBack Installment Plan
• PACE Installment Plan

General 17

• When will I Receive My Order?
• Which Location Do We Deliver?
• Delivery Charge
• Fresh Food Delivery
• How Can I Track My Order

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Deliveries 7

• Change of delivery address
• Order Ship Internationally?
• What can I do if I just noticed wrong shipping address after parcel has been "Shipped" or "Completed"?
• Does LamboPlace deliver during weekends and holidays?
• Shipping fee I paid will be refunded if my order is returned/refunded/Out of Stock?

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Product Availability 4

• BRING IT BACK Oh no! You want it but it’s no longer available
• How can I find out if a product is available to purchase?
• Lamboplace Gift Vouchers
• What is LamboBazaar?

Damaged / Faulty / Wrong Products 1

• Received a faulty / damaged / wrong item

Out Of Stocks 3

• PRODUCT OUT OF STOCK You missed it!
• CAN I PURCHASE AN OUT OF STOCK ITEM? Looks like you really want to have it
• Can I backorder products that are currently unavailable?

Warranty 1

• How to check a product's warranty?

Product Ratings & Reviews 1

• Where can I see a product's Ratings & Reviews?

General 5

• What is Lamboplace Reward?
• WHAT IS LamboPoints ? Earn loyalty points while shopping at LamboPlace
• Refer A Friend - What is Lamboplace’s Referral Program?
• Do LamboPoint expire?
• What is Corporate Gifting?