FAQ
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. Please create a new ticket here. Select "Return &a...
Thu, 25 Mar, 2021 at 4:07 PM
LamboPlace Refund Policy Refund Process: Please take note that the returned item(s) needs to be returned to our vendor within fourteen (14) calenda...
Mon, 27 Sep, 2021 at 4:23 PM
We are sorry to hear you’re not happy with our product. While we are unable to offer a refund (please see our terms and conditions here), we will offer you ...
Fri, 13 May, 2022 at 3:52 PM
LamboPlace provides returns for all items (except for specifically stated non-returnable items). Customers may apply for the return request of the pu...
Thu, 26 Aug, 2021 at 10:58 AM
Starting from 1st September 2021, all requests for refunds will be deposited into Lambopay eWallet EXCEPT Installment Plan (ShopBack @previously known as Ho...
Tue, 27 Sep, 2022 at 3:03 PM
Cancel orders due to 'Change of mind' are not allowed once the parcel has been ship out / Ready to ship. It happens when the buyer (customer) decid...
Thu, 9 Sep, 2021 at 3:20 PM
Our standard delivery : WM: 2-7 Days / EM: 10 - 14 Days. You can request a refund if the item is not shipped out within our standard delivery schedul...
Wed, 6 Jul, 2022 at 4:41 PM
Non-Exchangeable & Non-returnable items are the following items that are ineligible for returns, kindly see the list below: Grocery Items / Perishab...
Tue, 23 Nov, 2021 at 4:34 PM
If the received electronic product is not in function, we strongly advised you to re-try the product with the below options (based on the product requiremen...
Fri, 22 Apr, 2022 at 5:34 PM
We're really sorry if we've made a mistake with your refund! If this is the case, please get in touch with our Customer Care Team at: customerca...
Fri, 7 Oct, 2022 at 11:05 AM