If the received electronic product is not in function, we strongly advised you to re-try the product with the below options (based on the product requirements) :

1. Use a newly open battery for a product test 

2. Change a socket for a product test  

If the electronic product still does not function after testing from the above options, you can :

1. Send in Return & Refund Form

Ref URL  : https://lambocustomercare.freshdesk.com/support/solutions/articles/43000044605-received-a-faulty-damaged-wrong-item

OR 

2. Directly request thru LamboPlace website 

Ref URL  : https://lambocustomercare.freshdesk.com/support/solutions/articles/43000664019-how-to-lamboplace-return-refund-request

Have queries? Drop us an email at customercare@help.lamboplace.com, we'd be happy to help.