LamboPlace Refund Policy

Refund Process:

  • Please take note that the returned item(s) needs to be returned to our vendor within fourteen (14) calendar days
  • LamboPlace reserves the right to withhold any refunds if your original item has not reached our vendor.
  • Customers are required to return the item(s) via Standard Courier
  • An evaluation process may take 2 -3 business days or more, depending on a case-by-case basis
  • A refund process is successful after the item has undergone an evaluation process by the dispute team.
  • Customers will be notified by email / SMS / app alerts once the evaluation is completed
  • As of 1st September 2021, all requests for refunds will be deposit into LamboPay Wallet only.
  • Voucher codes cannot be re-issued and are non-refundable. If you return an item that was purchased using a voucher code, only the final paid price (after discount) will be refunded via LamboPay eWallet.
  • Any refunded amount that is used on a new order (including exchange orders), can only be refunded as LamboPay eWallet.