General

When will I Receive My Order?
LamboPlace aims to deliver within the time agreed upon when you checkout. Under normal circumstances, you will be able to receive your purchase within 2~ 7 ...
Fri, 18 Mar, 2022 at 5:08 PM
Which Location Do We Deliver?
We deliver to entire Malaysia. However, for some products, we might deliver to specific areas,  such as Klang Valley Only (WM: 2-7 Days / EM: 10 - 14 Days )...
Tue, 26 Jul, 2022 at 4:03 PM
Delivery Charge
The delivery fee depends on the product's weight, for example: around RM2 will be charged for parcels below 2kg. For the exact amount for your order, yo...
Fri, 20 May, 2022 at 2:42 PM
Fresh Food Delivery
Fresh Food Delivery Terms & Condition: Delivery Slots: Every Tuesday and Friday Cut off time: For delivery on Tuesday - place order(s) latest b...
Fri, 23 Jul, 2021 at 11:00 AM
How Can I Track My Order
You can track your order with a few clicks as shown below:- Step 1: Log into LamboPlace App "My Account" and then click on "To Receive&qu...
Wed, 22 Sep, 2021 at 2:07 PM
Fresh Food Delivery Hours
Our delivery hours are based on the opening hours of the Sellers we work with. For most Sellers, we can deliver between 11am and 6pm, Tuesday and Friday (no...
Wed, 29 Sep, 2021 at 12:32 PM
The tracking says my parcel was delivered, but I didn't receive it, what to do?
If the tracking details show your package was delivered and you can't locate it, we recommend checking around your home, mailbox area, or asking your ne...
Wed, 29 Sep, 2021 at 5:54 PM
How do I contact LamboPlace Supported Logistics partners to track or expedite my order?
You can contact our LamboPlace Supported Logistics partners via their websites, email, or phone for delivery-related concerns (e.g. tracking order status, e...
Fri, 15 Apr, 2022 at 11:28 AM
Why is my tracking number not working?
If your order status says "shipped" but the tracking information not working or doesn't show movement, don't panic. There are a few re...
Fri, 24 Jun, 2022 at 10:24 AM
How do I rate / share my review the product I purchased?
Every time you purchase an item on lamboplace, you have the opportunity to leave a review on your purchases after your order has been completed. We encourag...
Wed, 20 Jul, 2022 at 3:07 PM