Here are some possible reasons on why the payment is declined:-
1) Declined by Risk Scanning (Razer)
- Your payment may be blocked as we have detected unusual activities from your account and/or your card. Alternatively, you may use your LamboPay eWallet to make payment.
- Oversea cards issued by certain banks aren't accepted
2) Please check If your card is expired, available balance/limit, out of date, or your card billing address is different from the billing address on your LamboPlace account.
If the above doesn't help, your Credit/ Debit Card Company or Bank will have more information.
3) Something went wrong on our side
- If you are encountering issues during check-out, please try again on desktop browser or mobile app.
- If the problem persists, you may perform the basic troubleshooting steps below:-
- Log out & log in to your account
- Restart your device
- Clear cookie & cache ( desktop users)
- Reinstall LamboPlace App ( mobile users)
Have queries? Drop us an email at customercare@help.lamboplace.com ,we'd be happy to help.