What is Defer Update payment status?
Due to bank, payment switch or intermittent connection issue, our Payment Gateway will not notified or updated with the payment status from the issuer bank site. This will cause our Payment Gateway failed to query the payment status from the payment channel until receiving EoD Report (End Of Day) on the next Business Day.
In this case, the finance team from our Payment Gateway will update the payment status (Success or Failed) according to the report received. Hence, this occurs Defer Update to the payment remitted by our customer.