We are sorry that you have to return the product back to us due to Receive a faulty / damaged / wrong item 

Please create a new ticket here.


Login: https://lambocustomercare.freshdesk.com/support/home

1) Click on : Received a faulty / damaged / wrong item

2) Select "Return & Refund" from "Type"  

3) Fill in the form, and choose the suitable reason for return. 

4) Please describe the issues of the product you purchased, and upload the images and videos, this is COMPULSORY to make the entire process faster.

5) You can either click on the icon to upload the images or attach a file, as shown in the screenshots below. Please click submit after you upload all the necessary documents. 

Our Customer Care Representative will reply to your email as soon as possible for further arrangement.

 * Remark: Refund process will take up to 7 - 14  working days*