As we would take some time to process orders, usually after the courier tracking shows that the parcel is delivered, it would take around 1-2 working days for us to update into your account.


Sometimes, it is due to insufficient /unclear information of the parcel that we are unable to update into your account. If you see that your parcel has logistics info that has been reached for a few days but has not been updated into your account, please contact our Customer Service team for assistance at customercare@help.lamboplace.com, while providing your Order No. information (e.g #000009xxx) and we will update for you in around 1-2 working days.